Get started with Chairful
Follow the essential setup steps that prepare your diary and online booking profile for clients.
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Clear steps for setting up Chairful and running the working day.
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Getting startedThe essentials for setting up Chairful and getting ready for your first booking.1 guideServices & online bookingSet up what you offer and give clients a clear way to book.3 guidesDiary & appointmentsAdd appointments, protect unavailable time and keep the working day accurate.4 guidesClientsCreate client records and keep useful contact details and notes together.1 guidePaymentsTake payments, issue refunds and understand Stripe balances and payouts.4 guidesNotificationsStay informed when clients create, change or cancel online bookings.1 guide
All guidance
Step by step.
Add and manage services
Create services with the correct duration and price, configure booking deposits, and make old services inactive.
Read guidePublish your online booking profile
Complete the booking readiness checks, choose your public address and share a working booking link with clients.
Read guideCancel or reschedule a booking as a client
Sign in to My bookings to view upcoming appointments and change or cancel an eligible online booking.
Read guideAdd an appointment
Add a client appointment to the diary, including the team member, service, date, time and useful notes.
Read guideBlock time in your diary
Protect time for lunch, training or other short periods when appointments should not be booked.
Read guideEdit, reschedule or cancel an appointment
Change an appointment’s team member, service, date or time, or cancel it safely when plans change.
Read guideUpdate an appointment’s status
Mark a client as arrived, complete the appointment and keep the diary’s visit status accurate.
Read guideAdd and update clients
Create a client record, save useful contact details and notes, and return to it when managing future visits.
Read guideSet up Tap to Pay
Connect Stripe, add your in-person payment location and prepare a supported phone to take contactless payments.
Read guideTake or record a client payment
Take a contactless payment with Tap to Pay, or record a card, cash or other payment against an appointment.
Read guideManage payouts and your payment account
Review available and processing balances, see upcoming payouts and open secure Stripe payment-account controls.
Read guideRefund a payment or booking deposit
Refund a Tap to Pay payment or online booking deposit, and record money returned for a manually collected payment.
Read guideReview booking notifications
See when clients create, reschedule or cancel online bookings and open the related appointment.
Read guide